Frequently Asked Questions
Everything you need to know about our premium herbal blends.
Are your herbal products organic and non-GMO?
Yes, all our ingredients are sourced from certified organic farms and are strictly non-GMO to ensure the highest purity and quality for our customers.
How should I store my herbs to maintain freshness?
We recommend storing your products in a cool, dry place away from direct sunlight. Our airtight packaging is designed to preserve potency for up to 12 months after opening.
What is the standard shipping time for orders?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
Can I return a product if I am not satisfied?
Due to the nature of food products, we can only accept returns on unopened items within 30 days of purchase. If there is an issue with your order, please contact our support team immediately.
Do you offer international shipping?
Currently, Herbal Oasis ships to the United States and Canada. We are working on expanding our reach to more countries in the near future.
Are your tea blends safe for pregnant or nursing women?
While our products are natural, we recommend consulting with a healthcare professional before consuming any herbal supplements if you are pregnant or breastfeeding.